Buyer Protection
Your money back if it isn't right
Every order you pay for through Vendars is covered by our money-back guarantee. If your item never arrives or isn't as described, you get a full refund — simple as that.
You're covered when you…
Pay through the Buy safely button (never by direct transfer).
Wait to confirm delivery until the item is actually in your hands.
Open a dispute before confirming if anything is wrong.
The one rule that matters
If a seller ever asks you to pay by mobile money, WhatsApp or cash outside Vendars, you lose all protection. Always pay through the button on the product page.
If something goes wrong
Open a dispute from your order page. Our team reviews messages and evidence from both sides and decides fairly - if something went wrong, you get your money back.